Three months after the grand opening of the Evergreen Customer Care Call Center at the Satsop Business Park, the Port of Grays Harbor Commission approved a lease amendment to double the Overstock.com footprint to include the entire 43,000 square foot Flex Tech Building.
Overstock will begin construction improvements immediately, and hopes to be operational within the expanded footprint by Oct. 1.
The Evergreen Customer Care Call Center expects to hire up to an additional 150 new employees, some of whom may be seasonal as they prepare for the holiday season. The company already had 150 employees in May.
Overstock will again look to fill positions by tapping into the labor pool of the surrounding five-county region including Grays Harbor, Thurston, Lewis, Mason and Pacific counties.
“Overstock has been a wonderful partner for the Satsop Business Park and Grays Harbor as a whole. We are confident they will be able to add more local, quality employees to their team here in Washington,” Port Commission President Jack Thompson said.
Overstock said it was encouraged by the current success at the Satsop facility.
“Our Elma-based associates are performing well and providing excellent customer care, and the response from the community has been everything we could have hoped for thus far,” said Carter Lee, Overstock.com senior vice president. “As a result, we’ve moved up plans to expand our Evergreen Customer Care center, and are looking forward to finding more amazing associates from the community to join our Overstock family.”
Overstock.com is an online-only retailer founded in 1999 and headquartered in Salt Lake City. It focuses on home furnishings and décor while offering an array of products in other categories. The e-commerce pioneer saw nearly $2 billion in sales in 2015, and was ranked 29th in Internet Retailer’s annual top 500 list of US e-commerce retailers.